Privacy policy

At Caramelo, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

When you shop with us or sign up on our website, we may collect:

• Your name, phone number, email address, and shipping/billing address

• Payment details (processed securely via third-party gateways)

• Order history and preferences

• Feedback, reviews, and communication with our support team

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Send order updates and promotional messages (only if you opt in)

• Improve your shopping experience with personalized content

• Respond to your queries and provide customer support

3. Sharing of Information

We do not sell or share your personal data with third parties for marketing purposes.

We may share limited information with:

• Trusted logistics/delivery partners for fulfilling orders

• Payment gateways to process transactions securely

4. Data Security

Your data is stored securely and handled with care. All transactions are encrypted through trusted and secure platforms.

5. Cookies

We may use cookies to improve website performance and track usage patterns. You can control cookie settings through your browser.

6. Your Rights

You may:

• Access or update your personal details at any time

• Opt out of marketing communication

• Request deletion of your data from our records

7. Contact Us

If you have any questions or concerns regarding your privacy, feel free to write to us at:

📩 info@caramelo.in

Your cart is empty